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Unable to download Fitbit app on OSX el Capitan.

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Hi,  when I got to the app store to download the osX app for my desktop (el Capitan 10.11.6) so I can transfer music - it takes me to this link

 

https://itunes.apple.com/us/app/fitbit-activity-calorie-tracker/id462638897?mt=8&ign-mpt=uo%3D4

 

which says :This app is only available on the App Store for iOS devices.

 

Moderator Edit: Clarified Subject.

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Thank you!! I did not see the link at the bottom.  That solved my problem.

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@SpinnerLA  I hope I can help you.  The app from the app store is for your iPhone or iPad.  You need to download Fitbit Connect for your Mac.  Here is the link you need.  Scroll down to the pink DOWNLOAD FOR MAC bar.  I am running Sierra.  When I look at the page, one of the Mac icons is blue -- so I think it is telling me which version of Fitbit Connect is for me.

 

I don't have Fitbit Connect on my Mac.  I always use the app on my iPhone.

Community Council Member

Laurie | Maryland, USA

Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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Thank you!! I did not see the link at the bottom.  That solved my problem.

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Hello @SpinnerLA, thanks for joining the Fitbit Community, it's a pleasure for me to welcome you! It's great to see you too @LZeeW, I appreciate all your help. Smiley Happy

 

@SpinnerLA, I have moved your post from the iOS board to the Dashboard board to maintain the forums organized. Thanks for taking the time to reply and let me know your issue has now been resolved, I'm very glad. In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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