help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa only holds a charge for 10 hours

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-30-2019 16:24 - last edited on ‎07-01-2019 05:05 by Fitbit Moderator

‎06-30-2019 16:24 - last edited on ‎07-01-2019 05:05 by Fitbit Moderator

My Fitbit Versa no longer holds its charge for 4 days.  This all started on June 26th.  I do not know what to do.  I have done the charge and reset for the past 3 days - today it only held for about 6 hours.  I am confused and need help.  I am thinking this all occurred when the new dashboard showed up on my Ipad.  My Android phone seems to be affected also.  Help please

 

 

Moderator edit: Clarified subject

Best Answer
0 Votes
1 REPLY 1

‎07-01-2019 05:14

‎07-01-2019 05:14

Welcome to the Forums @SherC.

 

Thanks for bringing this up and for trying to reset your Fitbit.

 

I was able to see that you have been in contact with our support team directly and that they have been helping you find a solution to this. 

 

Please let me know if there are any other questions on the matter.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
Best Answer
0 Votes