01-16-2018 11:10
01-16-2018 11:10
My Surge has recently begun telling me that I'm burning an INSANE amount of calories - as many as 10,000 a day! For instance, today it is 2pm and it thinks I've burned 5,500 calories, which is impossible. I've walked 2.5k steps and I work a desk job. Has anyone else run into this problem, and were you able to fix it? If so, could you please explain how?
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01-17-2018 00:30
01-17-2018 00:30
It's worth checking that none of your profile settings (age, height, weight etc) have accidentally changed as these directly affect the calorie calculations. https://www.fitbit.com/user/profile/edit
01-17-2018 00:30
01-17-2018 00:30
It's worth checking that none of your profile settings (age, height, weight etc) have accidentally changed as these directly affect the calorie calculations. https://www.fitbit.com/user/profile/edit
01-18-2018 06:41
01-18-2018 06:41
That was it! I didn't realize that when you log your weight for the day, it automatically updates your weight in your profile. I accidentally left out a decimal point so it changed my profile to say that I weigh 1300 lbs! Thanks for the help.