modifying Notifications and weekly reports

[ShawnNTx]

Not getting Weekly reports so trying to make sure my notifications are set but I can no longer edit my notifications.  There is only one that's checked "Programs" and it will not let me  check or uncheck any others including Weekly reports.    I have same problem using different browsers on phone and desktop i can't update the notifications on any.

Is anybody else having this issue, are you able to check and un-check notifications?

 https://www.fitbit.com/user/profile/notifications 

[Corr]

Hi @ShawnNTx Yes, same issue here and there are already other posts elsewhere in the community. 

[ShawnNTx]

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[SunsetRunner]

Hello @ShawnNTx and @Corr 

I just wanted to pass this information on...The issue has been resolved in both the online Dashboard and in the Fitbit App. and now appears as it normally did before and the dashes are now replaced with boxes you can check and uncheck.
😃 I hope this gives you the answer you were seeking

[Corr]

@SunsetRunner Thanks for taking the time to inform us!

[KTLakeville]

I have not been receiving my weekly Fitbit emails. After reading other posts, I have followed the steps to get to settings and notifications, and I’m still unable to check any boxes and edit my notifications. Any suggestions?

[ShawnNTx]

It does not appear to have been resolved. It still look same in App as
well as on-line dashboard, i am still unable to edit any notifications
other than Programs in either. I have even download latest app and tried
multiple browsers again and still same issue

[SunsetRunner]

Hello @ShawnNTx and @KTLakeville  it appears as if the fix is coming in waves. I apologize. Hopefully yours too will resolve soon  

[ShawnNTx]

It does appear to be fixed this morning finally. However i didn't get my
weekly report which was most likely not sent as it wasn't fixed yet. Can
you re-send or send my Weekly report?

thanks
SHawn

[SunsetRunner]

Hello again  @ShawnNTx 

I’m  happy to see it finally fixed. You most likely didn’t get your weekly report because the repair came after the fix. You asked if I could resend the report.....I really wish I could @ShawnNTx but I don’t work for Fitbit in any manner. I just try and help individuals when I can. I would recommend contacting Fitbit Customer Service and they should be able to generate a weekly summary report to ya. Different ways of contacting them can be found here: https://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs&co=GB

With that said, since your original posted question is now resolved can you please tap “best answer” under the post that you felt gave you the best suggestion/instructions to your original question? It really helps other individuals coming to the Fitbit Community seeking answers to the issue similar to issue. I’d appreciate it. 😃 Have an awesome rest of your weekend and Happy Stepping!