06-30-2017 12:13
06-30-2017 12:13
My Fitbit is showing that I am exercising in my sleep time and snoozing during the day despite my settings being set for the UK. Any ideas why? My Dad has the same Fitbit and his works fine!
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06-30-2017 13:43
06-30-2017 13:43
Could you tell us which Fitbit model you have?
06-30-2017 13:43
07-01-2017 03:34
07-01-2017 03:34
I have the flex 2
07-01-2017 09:52
07-01-2017 09:52
I would start by going into the app settings under sleep, and there's a setting for sleep that's either "normal" or "sensitive". Try changing that setting from whatever it was to the other one and see if that fixes it.
Also, restarting the tracker may help improve the situation: https://help.fitbit.com/articles/en_US/Help_article/1186
07-02-2017 12:46
07-02-2017 12:46
A warm welcome to the Forums @willgadd!
I'd like to say that it is really awesome to see issues being (apparently) resolved with the help of other members of the Forums. Thanks for chiming in to help @WavyDavey!
@willgadd If the steps provided by @WavyDavey did help you out, please let us know by replying on the post. That would be very helpful to other users having issues. If the issue isn't resolved, please also let us know.
Feel free to reach out with any questions.