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the program reporting period has ended

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‎03-17-2018 17:50

‎03-17-2018 17:50

The fit bit syncs with my computer but when I go to the dashboard the program  to check how many steps it gives me the following message "there porting period has ended" What does that mean?

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‎03-23-2018 06:54

‎03-23-2018 06:54

Welcome to the Forums @wroclaw.

 

That is very strange, that error message shouldn't be showing up.

 

I'd like to take a closer look into it. Could you take a screen shot and then post it here as a reply? That will let me visualize the situation and find the best way forward. 

 

In the meantime, I'd recommend that you try to uninstall and then reinstall the software. That should help it run smoothly once again.

 

Let me know if you have any questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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