10 minute warning

[Kathryn246]

My fitbit used to warn me 10 minutes before the hour if I didn't have 250 steps in at least. It stopped warning me

[Julia_G]

Hi, @Kathryn246 , have you checked your app to make sure that it has not accidentally been turned off?  Please go to your app and click on your account (that’s the picture icon top left) and on the Flex 2 settings page you should see “Reminders to move”.  Make sure it is set to ON and check the hours that the reminders are turned on.  If you make any changes, be sure to sync your Fitbit.

If all seems to be well, and it is already ON, and the hours are correct, but you still don’t seem to be getting the reminders, it is probably worth setting it to OFF, syncing your Fitbit ( ake sure that it really does sync) and then turning it back to ON again and syncing once more.  That will usually fix it.

I hope this helps.  Let us know how it goes.  Welcome to the forums!

[Kathryn246]

Thank you.  It was off.

[Julia_G]

@Kathryn246 , well, that was an easy fix!  Now you won’t forget to keep moving!