10-01-2020 14:11
10-01-2020 14:11
I reset my Flex according to the instructions (twice), turned my iPhone off and back on again, still the app is unable to find my Flex since the latest app upgrade.
10-01-2020 20:00
10-01-2020 20:28
10-01-2020 20:28
Yep, same. I run on Windows 10, not on a phone. Have not been able to sync since yesterday morning. I mainly use my Fitbit for an alarm these days, so it's a pain in the you-know-what right now. The Fitbit Connect won't open.
10-02-2020 03:56
10-02-2020 03:56
Yep, Same here on an Iphone 7
10-02-2020 06:39
10-02-2020 06:39
The same with Samsung. There is something wrong with app. And affects everyone who uses any fitbit product. I've checked randomly forums for different items. Send email to CS but no response yet.
10-02-2020 10:31
10-05-2020 00:05
10-05-2020 00:05
Same for me on iPhone 10 and iPad. 😡
10-05-2020 02:24
10-05-2020 02:24
Hy. Same here, on both Samsung S10 and Samsung S8 with2 different Flex 2 devices.
10-05-2020 06:01
10-05-2020 06:01
Same with me. Even created new account... contacted Fitbit but nothing works. Emails with "follow the steps " and links to setup. I am really upset.
10-05-2020 08:21
10-05-2020 08:21
Same with OnePlus Nord
10-06-2020 09:55
10-06-2020 09:55
Fitbit Connect stopped working for me about that time too. I use it on Mac OS and fails to load even the main menu. Just sits there spinning. Same thing happens when you try to sync just sits there spinning. There have been no changes from my end and I had successful syncs from my Flex with the exact same setup via bluetooth before it suddenly stopped.
10-07-2020 18:12
10-07-2020 18:12
Exactly the same for me. This app on Mac OS has worked properly for 4+ years! Then..... suddenly stopped working, like others have experienced.
10-08-2020 05:12
10-08-2020 05:12
Exactly the same problem on my iPhone. Fortunately I have not ‘upgraded’ on my iPad, which is still working.
10-11-2020 10:23
10-11-2020 10:23
Same for me on my Samsung Galaxy. Have not been able to find my device via bluetooth...tried all the suggestions. Guess it is good bye to Fitbit since there seems to be a lot of issues no matter what tracker you have😕
10-11-2020 15:10
10-11-2020 15:10
I just set up my flex and it will not sync. I use windows 10. Same problem. Can anyone help. At this point I am not sure I want to buy a newer one with the lack of support from Fitbit.
10-13-2020 09:24
10-13-2020 09:24
UPDATE: Mine has today mysteriously started to work. I think that’s the last time I shall ‘update’ the app.
10-14-2020 00:34
10-14-2020 00:34
Hi,
Flex 2 stopped syncing last night. I am on galaxy S8 and worked fine all this time no problems. I tried resyncing it this morning and now it doesn't recognise my tracker, just keeps searching.
Any advise from anyone? or is it time for a new one?
10-14-2020 01:40
10-14-2020 01:40
After extended correspondence with fitbit support Fitbit Connect is (suddenly/mysteriously) working for me again today. Nothing changed at my end. I dont like to question good things.
10-19-2020 08:25
10-19-2020 08:25
Even my Pixel has stopped syncing from last 2 weeks. Is this a App upgrade or its downgrading the functionality?