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Flex 2 screen is blank

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My Flex 2 screen is completely dark even though it is fully charged.  When I press the button on the left side, it vibrates, but there is nothing on the screen. Any suggestions?

Thanks.

 

Moderator Edit: Clarified subject

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Hi @Witfit22 You don't have a flex 2 as that doesn't have a screen (just tiny lights). Can you tell us which fitbit you have? If you are not sure, post a picture turn of it.

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Helen | Western Australia

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