Flex 2 solid blue light

[SunsetRunner]

My flex 2 is fully charged.  My device (phone) is supported.  

I have a solid blue light and now it doesn't synch.  The blue light will stay on until it requires a charge again. (Meaning the constant blue light drained the battery.)

I have cleared my cache on the Fitbit app and restarted my phone.

I have restarted my Flex 2.

What does this constant blue light really mean?  

Perhaps this device is no longer supported by Fitbit?

[NellyG]

Hi @SunsetRunner  Sadly this usually means your Tracker has died. If several restarts dont fix it then I am afraid you need a new tracker. Sorry.

[Jetpower]

If it, in fact, has died, new and used Flex 2 pebbles can be found for about $50.00US and up on eBay.  

[Ac0203]

I have same issue and have got a new pebble but it wont sinc now even after following instructions?

[Jetpower]

Did you follow the instructions to the bitter end?  I just got my new pebble to sync last night after trying everything and failing until it worked.  My successful route was to:

Back up my historical data by setting up a download of my prior history (Always back up data before risking data loss).  

Unsync with whatever Fitbit device(s) showed up in Bluetooth.  

Force quit the Fitbit app on my phone.  Turn Bluetooth off. 

Power cycle my phone.

Power cycle the pebble in its charger distant from the phone.  

Confirm on the phone that Bluetooth had restarted.

Follow phone instructions that showed up in Fitbit to pair and sync the new device.

Note that the charge level reported 85% (rather than the 65% that my old pebble had when it disappeared).  Woo-hoo!

Go to sleep.  Wake up.  Confirm that Fitbit reported how long it thought I slept.

Hopefully, this has stuff you didn't try yet (or not in this order), so will help get to the goal of tracking again.