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Flex 2 won't sync my data

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‎07-25-2022 13:22 - last edited on ‎02-12-2023 11:52 by Fitbit Moderator

‎07-25-2022 13:22 - last edited on ‎02-12-2023 11:52 by Fitbit Moderator

I have synced my flex 2 but it still says 0 steps. My actual wristband shows I’ve hit 10000 steps. 
why won’t it sync? 

 

Moderator Edit: Clarified subject

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‎07-26-2022 05:00

‎07-26-2022 05:00

Hi @Grclark Usually restarting your Flex 2 will get it syncing again. If that doesn't work then have a work through all the suggestions in THIS Help Article on syncing problems.

 

Restart your Tracker  

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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