help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Help - flex is not synching

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-19-2020 18:54 - edited ‎10-20-2020 18:38

‎10-19-2020 18:54 - edited ‎10-20-2020 18:38

Hi,

My flex stopped synching 5 days ago. I removed the device from the App and tried to reinstall via "set up a device" but it kept on searching.. 

 

Update - I managed to reinstall the flex by restarting the device through pressing the little hole in the back of the charger - press for 3 seconds and do it 3 x 

Best Answer
Labels:
0 Votes
0 REPLIES 0