01-07-2020
06:07
- last edited on
08-20-2020
17:15
by
MatthewFitbit
01-07-2020
06:07
- last edited on
08-20-2020
17:15
by
MatthewFitbit
I have had a Fitbit Flexi 2 for nearly two years and its great but its taking up to much space on my phone.
How do you delete nearly two years of the old data and start again ?
Many thanks.
Moderator edit: Subject for clarity
Answered! Go to the Best Answer.
01-07-2020 07:00
01-07-2020 07:00
1) It is not taking up space on your phone. The data is stored in the cloud in the Fitbit database. It only passes through your phone on the way from your wrist to the cloud.
2) If you do want to start over, though it will have no effect on your used phone space, the only way to do that is to create a new Fitbit account with a different email.
01-07-2020 07:00
01-07-2020 07:00
1) It is not taking up space on your phone. The data is stored in the cloud in the Fitbit database. It only passes through your phone on the way from your wrist to the cloud.
2) If you do want to start over, though it will have no effect on your used phone space, the only way to do that is to create a new Fitbit account with a different email.
01-31-2020 10:24
01-31-2020 10:24
You can clear the apps cache.
03-06-2021 08:45
03-06-2021 08:45
1.39 gigabytes of data on my phone. Shutting down phone functions.
03-06-2021 09:28
03-06-2021 09:28
Is that what shows under your phone settings.
The only data rant is stored on the phone is a few settings. All of the data from the tracker is only stored in the Fitbit cloud storage.
Clearing cache will remove the temp files,
Here is mine android settings.
03-06-2021 09:45 - edited 03-06-2021 09:47
03-06-2021 09:45 - edited 03-06-2021 09:47
@ChaplainRob Are you sure that data is really used by Fitbit, not by other apps, or just figuring that must be it?
03-06-2021 13:42
03-06-2021 13:42
03-06-2021 13:47
03-06-2021 13:47
03-06-2021 20:54
03-06-2021 20:54
You could simply tap the delete data. You will need to log back in. No data can be lost if you see it on www.fitbit.com.
Your data is safely stores in the cloud, not your phone.
03-06-2021 22:23
03-06-2021 22:23
Thanks, Rich. I was afraid I'd lose everything but I deleted the data on my phone, yet it didn't change my information on the app.
03-07-2021 05:03
03-07-2021 05:03
That is because your app doesn't get its days from the phone, the app gets its days from the Internet.