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How to reset flex

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‎01-13-2018 04:57 - last edited on ‎08-20-2020 16:59 by Fitbit Moderator

‎01-13-2018 04:57 - last edited on ‎08-20-2020 16:59 by Fitbit Moderator

How to reset flex, won't charge

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‎01-13-2018 10:02 - edited ‎10-15-2020 17:29

‎01-13-2018 10:02 - edited ‎10-15-2020 17:29

Hi @Gamoo,

 

To reset the Flex, you will need:

 

Your Flex

A paperclip

A computer

Your charger

 

To reset:

Turn the computer ON.

Plug the charger into the USB port on the computer and put the Flex into the cradle AS IF YOU WERE GOING TO CHARGE IT.

Bend the paperclip into a hook.

Take your modified hook and look for a tiny black hole at the base of the charger. Put the paperclip in there for 3-4 seconds.

Remove the paperclip. You will see every light but the middle light light up, followed by racing lights, and finally your progress before going black. Congrats, the reset was successful!

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!

View best answer in original post

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5 REPLIES 5

‎01-13-2018 10:02 - edited ‎10-15-2020 17:29

‎01-13-2018 10:02 - edited ‎10-15-2020 17:29

Hi @Gamoo,

 

To reset the Flex, you will need:

 

Your Flex

A paperclip

A computer

Your charger

 

To reset:

Turn the computer ON.

Plug the charger into the USB port on the computer and put the Flex into the cradle AS IF YOU WERE GOING TO CHARGE IT.

Bend the paperclip into a hook.

Take your modified hook and look for a tiny black hole at the base of the charger. Put the paperclip in there for 3-4 seconds.

Remove the paperclip. You will see every light but the middle light light up, followed by racing lights, and finally your progress before going black. Congrats, the reset was successful!

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
Best Answer

‎01-13-2018 11:34

In response to DramaQueenDiva

‎01-13-2018 11:34

Thanks so much. Worked.
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‎01-13-2018 15:01

In response to Gamoo

‎01-13-2018 15:01

You're welcome!

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
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‎05-25-2019 15:34

In response to DramaQueenDiva

‎05-25-2019 15:34

Thank you

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‎03-28-2020 17:25

In response to DramaQueenDiva

‎03-28-2020 17:25

Hi

my flex isn't working 

i tried resetting with a paper clip but no luck 

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