07-12-2021
08:11
- last edited on
07-12-2021
15:33
by
YojanaFitbit
07-12-2021
08:11
- last edited on
07-12-2021
15:33
by
YojanaFitbit
What are the three "terminals" on the back of a Fitbit flex 2 pebble please?
Moderator Edit: Clarified subject
07-12-2021 08:53
07-12-2021 08:53
Hi @G3smurph. that is where it attaches to the charger unit. See Page 10 of the user manual for a picture of it. click to view.
07-12-2021 10:04
07-12-2021 10:04
07-12-2021 13:11
07-12-2021 13:11
@G3smurph. that button is important to restart the device. I'm not sure that Fitbit would tell you what you want, but I've asked a moderator to stop by to assist you.
07-12-2021 13:42
07-12-2021 13:42
07-12-2021 15:30
07-12-2021 15:30
@G3smurph. Welcome to the Community Forums. Thank you for your help @Odyssey13.
In this case, there is no option to restart your Flex 2. Since to finish the restart process you need press the button on the charging cable three times. You will find this information here: How do I restart my Fitbit device?
Sorry to give you this news, but you need that specific type of charger. I was checking on the Fitbit store and I think that we don't have them at the moment but you can check with our retailers too.
Hope this helps.
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07-13-2021 04:15
07-13-2021 04:15
07-13-2021 07:00
07-13-2021 07:00
@G3smurph. Thank you for getting back to us. We can't help you with this, since we don't provide this type of technical support. It's best to follow the instructions of the help articles recommended above to ensure the restart will work. I'll be around if you have any other question.
See you around.
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Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.
07-13-2021 08:13
07-13-2021 08:13
07-13-2021 08:18
07-13-2021 08:18
@G3smurph. return the charger from the place you purchased it and buy the authentic one at an authorized retailer.