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My Flex 2 won't sync

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‎12-29-2019 01:40 - last edited on ‎09-16-2021 18:56 by Fitbit Moderator

‎12-29-2019 01:40 - last edited on ‎09-16-2021 18:56 by Fitbit Moderator

This message started appearing after my swim this afternoon. Everything was working fine before that. I've swum with it before with no issues. What do I do so that I can sync again?

 

Moderator edit: Subject for clarity 

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‎12-30-2019 00:29

‎12-30-2019 00:29

Hi @BrisMin It may not be related to the swim (though it is possible it is). Try all the troubleshooting steps in THIS Help Article on syncing problems. When I was using my flex 2 syncing problems were usually resolved by restarting it several times.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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