0 floors

[geniemay]

does 1 floor mean  you stepped onto 1 floor in ADDITION TO the floor you started out on?  Or am I floating and don't realize it yet?  Because today I have walked on 0 Floors.

[WendyB · Accepted solution]

http://help.fitbit.com/articles/en_US/Help_article/How-does-my-tracker-count-floors/?q=count+floors&...

Floors are counted using an altimeter. An altimeter is a sensor that calculates altitude based on atmospheric pressure and atmospheric pressure decreases with increasing elevation, so the it calculates elevation gain based on the reduction in atmospheric pressure. Your trackers register a floor when they detect continuous motion combined with an elevation gain of about 10 feet. Given the fact that 10 feet is an average between residential and commercial floor heights, although commercial floors in particular tend to be higher than residential floors.

It will add floors when it is windy or cold.

[geniemay]

Thank  you!  That's a wonderful answer!  And the additional info. on windy and cold adding floors  makes sense --- it also might explain why it showed 13 floors one day and I could remember quite that many changes in location I'd made.

[emili]

hey @geniemay if Wendy helped you, please consider marking her reply as a solution to help others find the answer... thank you!

[geniemay]

Sorry, I'm new to Fitbit.  I accidentally chose that you had the best solution.  Is there a way I can change it to Wendy?