12-26-2013 11:36
12-26-2013 11:36
What I don't understand is that when I returned from my almost hour-long walk (3.66 miles at an average pace of 17 minutes/mile according to RunKeeper) it said I had 56 Active Minutes, but when it synced later in the day (about 1 hour later), it said only 2 Active Minutes. Why the difference? That makes no sense whatsoever.
Can someone please explain????
Thanks!
Lisa
Answered! Go to the Best Answer.
02-24-2014 16:41
02-24-2014 16:41
02-24-2014 17:23
02-24-2014 17:23
About step count... For logged walking and running, the fitbit is making up a step count based on the distance entered and your stride length settings. If you haven't calibrated your strides for walking and running then it is based on your height and gender (so I've read). I notice if I log one of these activities my step count changes--usually decreases. My Fitbit one usually counts my steps fine, so I don't like it messing with the step count. But I think all it is doing is dividing the distance by the set stride. Unless your fitbit is missing a lot of steps when you are on they treadmill--the fitbit step count is probably more accurate.
@cand3la wrote:I also notice that my step count went down just like this morning. I am happy about the active minutes but I am not sure about my step count. i will chekc tomorrow after i work out without logging to see if my step counts go down again.
Sam | USA
Fitbit One, Macintosh, IOS
Accepting solutions is your way of passing your solution onto others and improving everybody’s Fitbit experience.
02-25-2014 16:10
02-25-2014 16:10
Thank you so much @Jabrat
03-29-2014 18:00
03-29-2014 18:00
I'm with you. I think fitbit should work on the issue. I walked strenuously for an hour, up and down hills and when I returned home fitbit only logged 18 minutes.
03-29-2014 18:27
03-29-2014 18:27
When you look at your peaks in your Activity Graph they are probably VAM. If your total Calories for that Activity divided by the minutes = something like a VAM minute maybe overwriting the activity with the total calories will give you VAM as per my example in post just above this. Those calories if applied manually would have been 100% VAM.
11-23-2015 00:32
11-23-2015 00:32
hi, I'm currious why lately my fitbit surge record was different when it was synched to my device. I run 5km on my fitbit surge, but when synched to device only appeared 4 km. how to make this right ? thanks