01-10-2021 13:15 - last edited on 02-24-2021 10:11 by JuanJoFitbit
01-10-2021 13:15 - last edited on 02-24-2021 10:11 by JuanJoFitbit
Sport and aerobic exercise not tracking.
Moderator edit: format
01-24-2021 17:06 - last edited on 02-24-2021 10:06 by JuanJoFitbit
01-24-2021 17:06 - last edited on 02-24-2021 10:06 by JuanJoFitbit
Hey Mary Ann, I also have a charge 2, I've been following a fitness routine for about 2 months. I have mainly walked and log my food. I started slow until I built up my endurance. My steps would track but no exercises. Now I'm able to walk faster and longer and an exercise column appeared on my dashboard. I think it started tracking my walking as exercising when I was able to get my heart rate up and get in the fat burning range. It's the only thing I can see that would have an effect. Take care.
Hey Mary Ann, After thinking about the charge 2 tracking exercise and why mine did, I went to my profile and clicked on settings. You can turn on auto exercise recognition. It also has a time setting. I have to do 15 minutes of constant exercise in order for the charge 2 to track. You can set the time as low as 10 min. and it goes up from there.
Moderator edit: merged reply
02-24-2021 10:11
02-24-2021 10:11
Hi @maryannrowan2 @Drumbob, welcome to our Fitbit forums. I'd like to share this help article, which explains how your Fitbit devices track your exercises.
I'll be around in case the issue persists.
02-24-2021 10:28
02-24-2021 10:28
02-25-2021 08:14 - edited 02-25-2021 08:18
02-25-2021 08:14 - edited 02-25-2021 08:18
You are very welcome @Drumbob! We're glad we could help.
Don't hesitate to get back whenever you need more assistance.
Hope to see you in our Fitbit Community more often! 😀