12-02-2021 19:59
12-02-2021 19:59
I have a Charge 2 and have just purchased a Versa 3. I am about to change everything over to the new device but suddenly fear that I will lose my step streak which has been so instrumental to me getting my daily step target everyday, getting the dog walked and weight loss. I am currently on 450 days and would be devastated if something like changing up my Fitbit ends it. Does anyone know? TIA.
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Best Answer12-02-2021 20:02
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
12-02-2021 20:02
Hi @P0mpey your account is what has the streak going, not the individual device. 450 days is awesome! The streak follows the account, so you're safe.
12-02-2021 20:02
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
12-02-2021 20:02
Hi @P0mpey your account is what has the streak going, not the individual device. 450 days is awesome! The streak follows the account, so you're safe.
12-02-2021 21:34
12-02-2021 21:34
OK thanks! That is what I hoped but I suddenly got scared when hubby was about to make the change and wouldn't let him continue. I get great satisfaction seeing that number go up and with new goals. I know I will miss my 10,000 steps one day but would hate for the daily count to be lost in this fashion. Thanks again for putting my mind to rest......and for the praise. It has been hard but so worth it
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02-25-2025 00:19
02-25-2025 00:19
Well did you lose your streak?. Im in 321 and want to change over to the versa 4 I got at Christmas but afraid to 😂🙈
Best Answer02-27-2025 13:35
Gold Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
02-27-2025 13:35
Hello @Kayleigh3005
Switching Fitbit devices shouldn't affect your step streak as long as you are using your same Fitbit account.
Rieko | N California USA MBG PE
Best Answer