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Fitbit Inspire can't track steps and sleep

‎02-11-2021 07:52 - last edited on ‎02-18-2021 09:26 by Fitbit Moderator

‎02-11-2021 07:52 - last edited on ‎02-18-2021 09:26 by Fitbit Moderator

I can't get my fitbit to track, steps and sleep activities.

 

 

Moderator edit: updated subject for clarity

Best Answer
0 Votes
4 REPLIES 4

‎02-11-2021 08:15

‎02-11-2021 08:15

Hi @04021943  which Fitbit do you have? Might help us to know how to better assist you.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

‎02-11-2021 12:04

In response to Odyssey13

‎02-11-2021 12:04

Inspire , I think
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0 Votes

‎02-11-2021 22:59

In response to 04021943

‎02-11-2021 22:59

Have you set it up? You should know what device you have. You'll want the user manual and some helpful articles, but we need to know which device you have.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

‎02-18-2021 09:25 - edited ‎02-18-2021 09:27

In response to Odyssey13

‎02-18-2021 09:25 - edited ‎02-18-2021 09:27

Hi @04021943, welcome to our Fitbit Community. My friend @Odyssey13 is correct. We would need to know the model of your Fitbit device in order to assist you accordingly.

 

In the meantime, check out this page, which contains a list of the Fitbit trackers and smartwatches.

 

In addition, check out this help page, which explains how your Fitbit device tracks your stats. Finally, this help article, contains information about how your Fitbit tracks your sleep data.

 

Looking forward to your response.

JuanJo | Community Moderator

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