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Inquiries about my new Fitbit device

‎05-25-2023 08:20 - last edited on ‎05-27-2023 09:21 by Fitbit Moderator

‎05-25-2023 08:20 - last edited on ‎05-27-2023 09:21 by Fitbit Moderator

Since I’m new to Fit Bit and tried to read some hints, I see no where if the steps start over every day automatically .  Also, how do you prevent changing the on an off button when scrolling up and down?

Moderator Edit: Clarified subject

Best Answer
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2 REPLIES 2

‎05-25-2023 09:26

‎05-25-2023 09:26

Hello @jkbixby the new day begins at midnight, so that is when your steps will go to zero. As for the scrolling, I find (using a Luxe) that I have to keep my fingers clean and use just the tiniest tip of the finger. You're new to all this, so give yourself a bit of time getting used to scrolling about and tapping.

Welcome to the forums.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

‎06-01-2023 01:05

‎06-01-2023 01:05

@Odyssey13 has given you some great advice. The step count indeed resets at midnight every day, so you start with a fresh slate each morning.

As for preventing accidental changes while scrolling, it may also help to be mindful of the sensitivity of your device's touch screen. Try using gentle swipes and taps, and see if that makes a difference.

Remember, it's all about getting used to the new device. It might take a little time, but you'll soon find what works best for you.

Best Answer