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Loss of Steps?

‎03-19-2014 07:55

‎03-19-2014 07:55

Yesterday, I had 55000 + Steps, now, I am down to 44000 + steps. How does a person lose lifetime steps? That doesn't seem feasible. 

 

Is this simply a glitch on the site, or is it a percentage of steps taking in a week from the weekly total?

 

- Crampt

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‎03-19-2014 08:46

‎03-19-2014 08:46

Under your setting you can choose to restart your day on Sunday or Monday.

 

If that is not the case then I would contact support

Email support
https://help.fitbit.com/customer/portal/emails/new

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎03-20-2014 07:30

‎03-20-2014 07:30

I'm guessing those are 7-day totals, not lifetime steps.  The 7-day total is really a 6-day total in the morning, as it drops a full day off then it grows back to 7 as the day progresses.  So I think it's normal for us all to have that number shrink by 1/7th or so every night.

Mary | USA

Fitbit One

Still seeking answers? The Fitbit help articles are a great place to look.

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