help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

MobileTrack

‎09-05-2014 09:14

‎09-05-2014 09:14

What happened with MobileTrack  which was announced in January?  I don't see that app

Life is like a dogsled team. If you ain't the lead dog, the scenery never changes.
Best Answer
0 Votes
4 REPLIES 4

‎09-05-2014 20:46

‎09-05-2014 20:46

@JoeT wrote:

What happened with MobileTrack  which was announced in January?  I don't see that app

@JoeTIt is in the Track Exercise tile on the  iPhone 5s, Air Pad and the HTC One (M8) and allows for Walking, Running or Hiking

Colin:Victoria, Australia
Ionic (OS 4.2.1, 27.72.1.15), Android App 3.45.1, Premium, Phone Sony Xperia XA2, Android 9.0
Best Answer
0 Votes

‎09-05-2014 20:48

In response to Colinm39

‎09-05-2014 20:48

@JoeTApologies, I have given you the information about MobileRun. MobileTrack is totally different and I can't help, it reqds like a new Device and you can't use Fitbit at the same time.

Colin:Victoria, Australia
Ionic (OS 4.2.1, 27.72.1.15), Android App 3.45.1, Premium, Phone Sony Xperia XA2, Android 9.0
Best Answer
0 Votes

‎09-08-2014 04:02

‎09-08-2014 04:02

@JoeT   Mobile Track is the feature that allows an iPhone 5s to "be" a Fitbit without you owning a Fitbit.  It tracks steps, distance, and calories.  It does not track stairs or active minutes.  The iPhone 5s has a different chip than other iPhones -- that's why it is only for the 5s. 

 

This link will help  Mobile Track 

 

 

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer
0 Votes

‎08-13-2015 23:15

‎08-13-2015 23:15

Hi I have changed from HTC on M8 to HTC One M9+.

I don't see this phone in the mobiletrack list, also I still see my M8 in the device list in the app.

How can I remove it and add M9+ as mobiletrack device?

 

Please help

Best Answer
0 Votes