Hi I've notice a couple of time the last few weeks that my floor count is very wrong...for example today it says I've done 98 floors it's only 11.08am and I didn't get up till 9.30am ....any ideas how this can be corrected
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
HI @Nads76,
Has your floor count been correct up until now? Did you do anything out of the ordinary for you the past two days, for example ride in the car with your arm out the window? Wind can impact the accuracy of floor counting. If you haven't done anything our of the ordinary, I'd suggest restarting your tracker.
If you need help with how to restart your tracker, you can find it HERE.
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
@Nads76 it will also depend on the weather you are having locally. If there are severe high wind storms or prestorm weather similar to before a hurricane or tornado warning, it will count floors because there is a difference in atmosphere pressure.
Elena | Pennsylvania
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Good point @emili. I always forget about that living in area that doesn't have those hurricanes or tornados.
Best Answer
Best Answer