03-07-2021 16:35
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03-07-2021 16:35
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I always hit my daily step goal, and I have never earned a Step Streak badge, or had a Step Streak notification. I have the Android app, is it not available on Android?
03-08-2021 08:14
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03-08-2021 08:14
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Hi @Peaches-., thank you for participating in our forums. Regarding the badge earning issue that you experienced, please make sure that your phone has the most recent Fitbit app version installed. If the app is up to date, log out of the app, restart your phone, open the app and log in.
Also, I'd like to share this help article, which explains how badges are earned and it contains the list of all the badges.
Let me know if any question arises.

03-08-2021 08:52 - edited 03-08-2021 08:53
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03-08-2021 08:52 - edited 03-08-2021 08:53
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Thank you for the response. My app, phone and Fitbit device are all up to date. I've logged out and back in and have still never had the Step Streak appear. I guess Fitbit just hates me 🤣
I do understand badges, I have quite a few (up through 100k steps, Pole to Pole, Satellite, etc). For whatever reason the Step Streak one just never appears.

03-09-2021 03:11
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03-09-2021 03:11
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Hi @Peaches-., don't say that, your Fitbit loves you.
Since the badge is still unable to appear, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected and our Support team will be happy to follow up and assist you accordingly.
Let me know if any question arises.

