09-09-2016 09:14
09-09-2016 09:14
Urgent help needed please!!! I am almost at the end of the Valley Loop challenge but one "treasure" is confounding me, It is the step calf press challenge. When I click on the diamond shape the page freezes but I notice in the journal that it says walking up the stairs becomes a workout when you do calf press .... see more. Unfortunately when I click on "see more" it takes me to the frozen page so I can't see what the actual challenge is. I only have a few hours left to complete it and hope someone can tell me what I have to do in order to take on and complete this challenge.
Since this I have now encountered exactly the same problem 2 stages from the end where I have to do smothing involving running up a hill but again the page has frozen I can't accept the challenge or see what I have to do. Please can anyone advise. Thanks in advance for any help you can offer.
09-09-2016 10:00 - edited 09-09-2016 10:01
09-09-2016 10:00 - edited 09-09-2016 10:01
These challenges have a timer on them. You start and then do the exercise. Thats the only way to complete it. Doesn't sound like you can get to the timer.
Only thing I can think of is remove the app and reinstall it after shutting down your phone for a minute.
But I would complete the challenge before you do as I don't know if it will bring you back to the same place.
If it doesn't help I would contact support
Wendy | CA | Moto G6 Android
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09-09-2016 11:11
09-09-2016 11:11
Thanks for your help Wendy. It says on both of them that I have till midnight to complete them but unfortunately because the pages freeze I can't get to the accept challenge button to accept it. I've now done the required steps to complete the challenge and it is showing that I am missing those two treasures so it's very disappointing (and frustrating). Nothing I can do about it now I don't suppose but thanks for your help.