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have to keep logging in on Iphone

‎04-12-2014 02:40

‎04-12-2014 02:40

I track my fitbit one onmy iphone and ipad. At first, when I clicked onthe app it would keep me logged in. Now I have to log in each time. I can't see a "keep me logged in box". Is there a way to save the need to log in manually each time ?

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3 REPLIES 3

‎04-12-2014 04:06

‎04-12-2014 04:06

@alisonsimmYour problem maybe the Heartbleed virus which may have compromised the server and the result is we have to relog on PC's and Phones and you may have residual issues.

 

This link mentions the IOS Read this

 

Otherwise send an email to Support on this link  https://help.fitbit.com/customer/portal/emails/new

Colin:Victoria, Australia
Ionic (OS 4.2.1, 27.72.1.15), Android App 3.45.1, Premium, Phone Sony Xperia XA2, Android 9.0
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‎04-12-2014 05:54 - edited ‎04-12-2014 05:55

‎04-12-2014 05:54 - edited ‎04-12-2014 05:55

This happened to me all day yesterday but seems to have cleared this morning.
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‎04-12-2014 12:21

In response to Ali

‎04-12-2014 12:21

Same for me. I had to log in on Thursday, but haven't had to since. 

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