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Best AnswerPre-ordered my wife a new Alta. It arrived last Friday. It's now one week later and she can't wear it because it's already fallen off five times. Thank goodness she's always felt it fall off and was always in a position to quickly retrieve it. The clasp is so crude that I have to fasten it for her and, yes, I am making sure it is secure. However, all it takes is a brush against a purse strap to unsnap the clasp. I can't beleive Fitbit charges so much for their wearables and spends so little to ensure the device stays on the wearer's wrist. I thought of duck-taping the clasp but that would really look tacky. I was planning on going to the hardware store today to look for a solution but read that in a seperate reply on this thread that a solution (rubber O-ring washers) may be at hand. I'm going to give it a try. If that doesn't work the Alta goes back to Fitbit.
Best AnswerI wish I had read this before I started wearing mine, I wore it for not quite two days, and now its gone.
Best AnswerMe too! I wore it for two days ! Lost it at work, Im a teacher, so Im hoping someone may hand it in but it is Friday and a wet weekend is expected!
Best AnswerI had mine for less than two days, it has fallen off! Too expensive to have such a useless catch/fastener.
Best AnswerSorry, I didn't mean to post so many comments, it kept saying there was an error, so I thought it hadn't posted! :![]()
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