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stopped recording on I mac computer. What do I do?

‎04-18-2014 06:49

‎04-18-2014 06:49

My wife's and my fit bit force stopped syncing with my I mac computer.  Is there some apple update that stopped this or did fitbit do something or is this another problem.  

 

David2014

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‎11-11-2014 15:03

‎11-11-2014 15:03

@David2014 I apologize for the delayed reply.There should be some reasons why it stopped syncing to your Mac, you may want to try this troubleshooting 

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‎11-13-2014 09:04

‎11-13-2014 09:04

Often, taking out the dongle and reinserting it lets the sync resume.

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‎11-20-2014 15:04

‎11-20-2014 15:04

It may be the batteries. That's usually the first sign of them going dead. 

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