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stopped recording on I mac computer. What do I do?

‎04-18-2014 06:49

‎04-18-2014 06:49

My wife's and my fit bit force stopped syncing with my I mac computer.  Is there some apple update that stopped this or did fitbit do something or is this another problem.  

 

David2014

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3 REPLIES 3

‎11-11-2014 15:03

‎11-11-2014 15:03

@David2014 I apologize for the delayed reply.There should be some reasons why it stopped syncing to your Mac, you may want to try this troubleshooting 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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‎11-13-2014 09:04

‎11-13-2014 09:04

Often, taking out the dongle and reinserting it lets the sync resume.

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‎11-20-2014 15:04

‎11-20-2014 15:04

It may be the batteries. That's usually the first sign of them going dead. 

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