Inaccurate Nutrition Info

[Ben1017]

Hello.

Who would you contact if you feel that a certain fool that is in the database is giving inaccurate nutrition stats when you track it?

[JuanFitbit]

Hi @Ben1017 , a warm welcome to the Community! Thank you for your post and information. I'll be more than glad to help you with your situation. 

Could you be more specific, who do you mean, that is providing the inaccurate information? Is it a user, a device or a site?

The information you received is shown in the app, a site or somewhere else?

The more information you can provide us, the better the Community will be able to help you further and indicate you if you should contact someone else. 

Please keep me posted. 

[Core95]

hey @JuanFitbit quick question...trying to use the tracker and noticed I get "total carbs" when I enter foods...is there a way to get "net carbs"? thanks!

[JuanFitbit]

Hi @Core95 , nice to see you here. I'll be glad to explain you the input to register your food. 

When you create a food log in the Fitbit app, you'll be able to provide the information about the nutricional facts of that dish or food. 

At this time you can only provide the total amount of carbs on them. 

You can also post your question as a suggestion for future models or updates on our feature suggestion board in our community. Our product development team regularly reviews the suggestions to ensure that we can meet our customers' needs and desires. This also allows you to collect votes for your idea.

If you see that a similar suggestion has already been made by another member of the community, you can vote for the idea and add your comments. Our product team looks forward to reading and incorporating suggestions into future versions of Fitbit trackers and apps.

Thank you for your feedback and for your participation in the community!

[ElysiaChloroti]

https://community.fitbit.com/t5/Feature-Suggestions/Add-way-to-report-inaccurate-nutrition-informati...

You'e out of luck. FitBit decided on the idea of having their app provide verifiable, accurate nutrition information, instead of a Wikipedia-like free-for-all, to be not worth their time.  

[PetrellaMD]

Had Inspire for more than a year; keep asking for better (correct) nutrition info... Still very inaccurate. Please either have your nutritionist cull the inaccurate food choices, or subcontract out to Fatsecret. This is beyond frustrating. Do you or don't you actually care about fitness? Get it right, or get out of the business. 😞