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Logging food is not working

ANSWERED

‎06-24-2019 05:34

‎06-24-2019 05:34

I am unable to log my food on the app.  Is there an issue with the app?

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1 BEST ANSWER

Accepted Solutions

‎06-25-2019 11:39

In response to MarciM

‎06-25-2019 11:39

I would shut down your phone for a minute then go back in and see if it helps.

 

But Like @MarciM  said we need more info to help you better

 

I myself am not having a problem with the app food logging

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

View best answer in original post

Best Answer
3 REPLIES 3

‎06-25-2019 06:57

‎06-25-2019 06:57

Hi @BAMO Welcome to the forum. I'm sorry to hear you are having an issue. Can you tell me more about what you are trying to do and how it's not working so I can help troubleshoot?

Marci | Bellevue, WA
Best Answer

‎06-25-2019 11:39

In response to MarciM

‎06-25-2019 11:39

I would shut down your phone for a minute then go back in and see if it helps.

 

But Like @MarciM  said we need more info to help you better

 

I myself am not having a problem with the app food logging

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎07-02-2019 12:30

In response to WendyB

‎07-02-2019 12:30

Hi,

I am having the same issue. I can't log food on the app on my Android phone, only on the laptop. When I enter any food, the screen goes blank and returns to the Food cals in vs out graph page.

I have turned off my phone for a minute and restarted it - no difference

I have un paired the Flex and re paired it - no difference.

 

Any other ideas? Thanks

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0 Votes