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Add a device screen is stuck loading

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‎11-07-2023 14:24

‎11-07-2023 14:24

I have a brand new Samsung Galaxy S23, and I can't add my Inspire 3 (or any devices) to the app. I updated the Fitbit app, restarted my phone, tried pairing. But all I get when I try to add a device through the app is this screen:

Screenshot_20231108_081921.jpg

 It doesn't load anything and I can't sync my watch.

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1 REPLY 1

‎11-07-2023 22:37

‎11-07-2023 22:37

Update: I have been fiddling with it all afternoon. Uninstalled the app and reinstalled and it seems to have resolved the issue. Odd considering it's a fresh install but hopefully that helps someone else.

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