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Average bpm is zero although app shows the graph

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‎09-02-2024 13:38

‎09-02-2024 13:38

Although the exercise graph shows my actual heart rate, the average BPM shows zero.

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2 REPLIES 2

‎09-03-2024 09:50

‎09-03-2024 09:50

Hello @ELAPET and welcome to the Community.  You are describing an app issue.  Do you use an Android or iPhone?  App issues are usually specific to one platform.  Also, this site doesn't always let you add a screenshot with a first post.  Can you add a screenshot?

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎09-04-2024 13:52

In response to LZeeW

‎09-04-2024 13:52

Thanks for your response. I went to the App to take a screen shot and
found that the average is now showing! It had shown zero after updating,
so I don't know if there were other complaints. (I have an android phone.)
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