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Blank screen on Inspire 3

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‎03-01-2025 13:28 - last edited on ‎03-01-2025 15:29 by Fitbit Moderator

‎03-01-2025 13:28 - last edited on ‎03-01-2025 15:29 by Fitbit Moderator

Inspire 2 unresponsive with blank screen. App shows charged battery and Still recording activity . Any ideas?

 

Moderator edit: clarified subject.

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‎03-01-2025 15:26 - edited ‎03-01-2025 15:27

‎03-01-2025 15:26 - edited ‎03-01-2025 15:27

Hi @joepbecker. A warm welcome to the forums.

Thank you for providing the information regarding the difficulty that you are experiencing with Inspire 3. 

Please try to sync the device in the Fitbit app:

  • From the Today tab in the app, tap the devices icon at the top-left corner.
  • Tap Inspire 3.
  • Sync Now.

Now, restart the device as indicated here: How do I restart my Fitbit device.  Restarting the device will not delete your data. 

If restarting doesn't resolve the issue, change your clock face. If you manage to solve the difficulty you can go back to the original clock face. 

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