Fitbit not recording my exercise time

[Aura464567]

I got my inspire 3 barely three months ago, so it's new. Despite not having change my exercise routine and even increasing my time, the Fitbit has started to not record my minutes at all. For example, I have done an entire 20 minutes jog (before my 40 minutes strength training) and end up with a meager 8 minutes of zone minutes. Before this, I would get all my time recorded, which it should be a whole hour +, 5 times a week. Now, I get a ridiculous 5 zone minutes after lifting for 40 minutes straight and 8 zm, after 20 minutes of jogging. What's going on? It's frustrating. At the end of the day, it leaves me with not having achieved my daily cardio load. This is inaccurate data! 

[Ojsgran · Accepted solution]

Same here

[PBM408]

I just reinstalled the app on my Galaxy S24 (Android 14). Now the app does not record any active minutes for me and also does not show any cardio load. And the steps that show on the dashboard for the day do not show up in the weekly totals. For example, the app now shows 10,000+ steps for today on the dashboard but those steps disappear when I click on the steps to get, for example, the weekly total (the day, week, month, and year totals all show zero steps). So the Inspire 3 is mostly useless for me at this point.