help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Calorie counter not starting at zero

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-15-2022 20:52

‎10-15-2022 20:52

Hi, I have just bought an Inspire 3, have set it up, everything except the calorie count is zero. Apparently I have burned 802 calories getting started! Help please!

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎10-15-2022 21:03

‎10-15-2022 21:03

@Merrilynngay Fitbit estimates your calories burned based on your Basal Metabolic Rate combined with your activity level. Basal Metabolic Rate is the energy your body needs just to stay alive. I don't know what time zone you are in or what time it is there, but 802 may be a reasonable estimate of the calories you burned, based on your Basal Metabolic Rate. Your calories will reset to 0 at midnight and, when you wake up on the morning, the Fitbit app will show that you have already burned several hundred calories. 

Community Council Member

Amanda | Wyoming, USA
Pixel Watch 2, Inspire 3, Sense | Android


View best answer in original post

Best Answer
0 Votes
1 REPLY 1

‎10-15-2022 21:03

‎10-15-2022 21:03

@Merrilynngay Fitbit estimates your calories burned based on your Basal Metabolic Rate combined with your activity level. Basal Metabolic Rate is the energy your body needs just to stay alive. I don't know what time zone you are in or what time it is there, but 802 may be a reasonable estimate of the calories you burned, based on your Basal Metabolic Rate. Your calories will reset to 0 at midnight and, when you wake up on the morning, the Fitbit app will show that you have already burned several hundred calories. 

Community Council Member

Amanda | Wyoming, USA
Pixel Watch 2, Inspire 3, Sense | Android


Best Answer
0 Votes