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Can't Factory Reset Inspire 3

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‎07-10-2025 13:39

‎07-10-2025 13:39

I am unable to factory reset my inspire 3.

The screen WILL NOT swipe up or down, so I am unable to reach the settings directly on the device in order to perform a factory reset. (Yes, I have already restarted it as well as changed the clock face I don't know how many times...)

I've had the Fitbit Inspire 3 for 2 years now.

Any suggestions? Do I need to just buy a new fitbit at this point?

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‎07-10-2025 13:58

‎07-10-2025 13:58

JohnnyRow_0-1752180945241.png

If you still want to do factory reset after this, restart might at least enable swipe.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎07-11-2025 08:58

In response to JohnnyRow

‎07-11-2025 08:58

Thank you for taking the time to respond, sir, but (as I wrote in my post) I have already restarted my device several times. It still won't enable swiping. I'm trying to figure out how to factory reset my device without the ability to swipe up and down.

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‎07-11-2025 11:13

In response to Ace54321

‎07-11-2025 11:13

@Ace54321 wrote:

Thank you for taking the time to respond, sir, but (as I wrote in my post) I have already restarted my device several times. It still won't enable swiping. I'm trying to figure out how to factory reset my device without the ability to swipe up and down.

Oops.  Sorry I missed that.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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