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Can't Factory Reset Inspire 3

I am unable to factory reset my inspire 3.

The screen WILL NOT swipe up or down, so I am unable to reach the settings directly on the device in order to perform a factory reset. (Yes, I have already restarted it as well as changed the clock face I don't know how many times...)

I've had the Fitbit Inspire 3 for 2 years now.

Any suggestions? Do I need to just buy a new fitbit at this point?

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3 REPLIES 3

JohnnyRow_0-1752180945241.png

If you still want to do factory reset after this, restart might at least enable swipe.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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Thank you for taking the time to respond, sir, but (as I wrote in my post) I have already restarted my device several times. It still won't enable swiping. I'm trying to figure out how to factory reset my device without the ability to swipe up and down.

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@Ace54321 wrote:

Thank you for taking the time to respond, sir, but (as I wrote in my post) I have already restarted my device several times. It still won't enable swiping. I'm trying to figure out how to factory reset my device without the ability to swipe up and down.


Oops.  Sorry I missed that.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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