help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't change interval workout times

‎04-29-2025 06:32

‎04-29-2025 06:32

Ever since the update that's changed how exercise shortcuts work my interval workouts have become useless.

I can't change the time on them. They're stuck at 30 seconds on, 10 seconds off, for around 10 minutes.

I used to go into the app, click into exercise shortcuts, click interval workout, and then change the times in there. Now when I do that it doesn't sync, it does nothing.

How can I get interval workouts working again?

Best Answer
1 REPLY 1

‎05-02-2025 09:58

‎05-02-2025 09:58

I'm having the same issue with the new update. Based on reading comments here, it seems custom settings set in the app for favorited workouts no longer work anymore with the change from showing just your 6 favorite workouts to a list of all of the workouts. I spent an hour in support with chat, and they were unable to help me with this issue. I'm guessing when they switched to the new exercise layout on the device, they removed the part of the code that told the app to sync the settings for your favorite workouts, and we're all stuck waiting for them to fix it now. Extremely frustrating as this was the entire reason I bought this fitbit.

Best Answer