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Can't stop email notification on my Inspire 3

yesterday - last edited 6 hours ago by Fitbit Moderator

yesterday - last edited 6 hours ago by Fitbit Moderator

Hello,  I have been getting gmail email notifications on my inspire 3 for 2 weeks now. I have searched the internet for solutions and tried all suggestions including turning off all email notifications within the settings,  restarted my phone but I am still getting notifications all hours of the day and night and it's very disturbing.  Any insights would be so appreciated.  

Moderator Edit: Clarified subject

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6 hours ago

6 hours ago

Hi there, @Jean-9. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Inspire 3 is still receving email notifications. I understand your concern, I will do my best to help you with this! 

If you have already turned off the email notifications, please try the steps below:

  1. Go to Settings on your mobile device
  2. Click on Apps
  3. Click on the Fitbit app > Storage > Click on Clear Cache and Clear Data
  4. Force quit your Fitbit app
  5. Restart your phone and restart your Inspire 3
Maria | Community Moderator, Fitbit


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