Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Cardio zone not working

ANSWERED

Cardio load and active zone minutes are not working. They have not been working since app update that messed up the food diary several days ago. 

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

@stephjorge those features both depend on heart rate detection. Is your Fitbit able to measure your pulse? Is the green light on the back of your device working? 

Community Council Member

Amanda | Wyoming, USA

Pixel Watch 4, Inspire 3, Sense | Android

View best answer in original post

Best Answer
3 REPLIES 3

@stephjorge those features both depend on heart rate detection. Is your Fitbit able to measure your pulse? Is the green light on the back of your device working? 

Community Council Member

Amanda | Wyoming, USA

Pixel Watch 4, Inspire 3, Sense | Android

Best Answer
Thank you Alexthecat - I fixed it by fixing the green light - very helpful
advice
Best Answer
0 Votes

Hello @stephjorge!  Welcome back to the Fitbit Community! It's great to have you here! 

I'm glad to hear that the issue with your Cardio Load and Active Zones has been resolved.  

Let me invite you to our Health & Wellness board where you can make new friends, create topics and share your experience while reaching your goals.

Thank you @alexthecat  for your valuable help.

 

Best Answer
0 Votes