11-08-2025 09:33
11-08-2025 09:33
Cardio load and active zone minutes are not working. They have not been working since app update that messed up the food diary several days ago.
Answered! Go to the Best Answer.
Best Answer11-08-2025 09:57
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
11-08-2025 09:57
@stephjorge those features both depend on heart rate detection. Is your Fitbit able to measure your pulse? Is the green light on the back of your device working?
Amanda | Wyoming, USA
Pixel Watch 4, Inspire 3, Sense | Android
11-08-2025 09:57
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
11-08-2025 09:57
@stephjorge those features both depend on heart rate detection. Is your Fitbit able to measure your pulse? Is the green light on the back of your device working?
Amanda | Wyoming, USA
Pixel Watch 4, Inspire 3, Sense | Android
11-14-2025 13:02
11-14-2025 13:02
Best Answer11-17-2025 05:40
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
11-17-2025 05:40
Hello @stephjorge! Welcome back to the Fitbit Community! It's great to have you here!
I'm glad to hear that the issue with your Cardio Load and Active Zones has been resolved.
Let me invite you to our Health & Wellness board where you can make new friends, create topics and share your experience while reaching your goals.
Thank you @alexthecat for your valuable help.
Best Answer