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Fitbit Inspire 3 stuck on black screen

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‎01-09-2023 12:58 - last edited on ‎01-10-2023 07:54 by Moderator Alum

‎01-09-2023 12:58 - last edited on ‎01-10-2023 07:54 by Moderator Alum

While trying to set up my Fitbit and do the software update, I accidentally unpaired it and now the screen won't turn on. Resetting it does nothing and it is fully charged. The Fitbit vibrates when you touch both buttons and the logo appears when you reset it, but that's it. When I try to connect it to my phone again the verification code does not appear. Any possible solutions?

 

Moderator Edit: Clarified subject

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‎01-10-2023 07:55 - last edited on ‎01-28-2024 05:04 by Fitbit Moderator

‎01-10-2023 07:55 - last edited on ‎01-28-2024 05:04 by Fitbit Moderator

Hi there, @Dany_Devitoes. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Inspire 3.

I've seen you contacted our Support Team after posting here and they've already assisted you with this matter. I really appreciate the time you took to troubleshoot your Fitbit. Hope this gets resolved soon. 

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

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‎01-10-2023 07:55 - last edited on ‎01-28-2024 05:04 by Fitbit Moderator

‎01-10-2023 07:55 - last edited on ‎01-28-2024 05:04 by Fitbit Moderator

Hi there, @Dany_Devitoes. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Inspire 3.

I've seen you contacted our Support Team after posting here and they've already assisted you with this matter. I really appreciate the time you took to troubleshoot your Fitbit. Hope this gets resolved soon. 

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

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