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Fitbit Inspire3 won't pair after upgrade

After upgrading the Fitbit Inspire3, I can no longer pair the fitbit with my phone (Android device, version 15).  During the upgrade process, the bluetooth connection popped up saying that, for security purposes, I should forget the device and reconnect.  I did so, but pairing the device within the app no longer connects.   If I try to add a new device and replace my current device profile with a new Inspire 3 device, then the pairing 4-digit code pops up, but, if I enter it, it then says that the pairing failed and to try again.

I have tried to reset both devices, clear user data on my fitbit, turned on and off bluetooth and have attempted multiple times.  I am not sure what to do.  Please help, as I can no longer connect and sync to my fitbit.

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