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Fitbit app doesn’t detect installed SpO2 app

‎05-26-2025 05:07

‎05-26-2025 05:07

I’m using a Fitbit Inspire 3 with the latest Fitbit app (v4.43 on iOS). I’ve successfully installed the SpO₂ app from the Gallery — it shows as “Installed” in the device apps section. However, the Fitbit app still says I need to install the SpO2 app when I open the SpO2 or Health Metrics section.

My device is synced, the tracker has been rebooted, and I’m located in Poland, which supports this feature. I also reinstalled SpO2 app.

It seems like the Fitbit app isn’t recognizing that the SpO2 app is already installed. Could you please help me resolve this issue?

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1 REPLY 1

‎06-19-2025 06:33

‎06-19-2025 06:33

Hi @IRINAROM and welcome to the Community. 

Thanks for stopping by, I hope you're doing well!

I appreciate all the feedback and the detailed information provided about the SpO2 feature. I need to inform you that this issue has already been escalated to our team, and they are currently investigating in order to find a solution.

We are sorry for any inconvenience this has caused. Rest assured that we'll keep you posted on any update, as soon as it becomes available.

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