Fitbit app won’t open

[SunsetRunner]

Hi,

I’ve had my Fitbit since January with no issues. As of this morning my hourly step times reset incorrectly (I’m assuming due to daylight savings). I tried to correct it in the app but the app won’t open on my phone. I click it to open and it opens for a millisecond and shuts down. I’ve tried deleting the app, restarting the phone, to no avail. I can’t access the app at all and not sure what to do. 

[__kelly]

Same problem for me.

[CousinCheryl]

same issue & I’ve tried reinstalling after my phone was powered done a few times. But nothing works

[theumpire]

Have you tried clearing the cache?  On your phone, go to Settings, then Apps, Fitbit, Storage.  You will see an option to clear the cache.  Worth a try.

[SunsetRunner]

I did, unfortunately it didn’t work 

[CousinCheryl]

Woke up this morning and the app opened

[SunsetRunner]

I just synced mine and it seems ok. The sleep time is off but I’ll see how it goes over the next few days. Seems like it righted itself overnight. 

[CousinCheryl]

Yes, my app worked this morning also.

I was also able to reset my timeframe.