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GPS Tacking doesnt Track Heart Rate Zone

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Anyone else with Inspire 3 having challenges getting their heart rate zones when linked to their GPS tracking on their phone?  I am using  Samsung S21 Ultra with a Fitbit Inspire 3.  When I use GPS tracking for my walk and afterwards bring up the the excercise details, for heart zones it always indicates "not enough heart rate data available."  The odd thing is it still has activity zone minutes and I can see my daily heart rate measures through the entire period.  When I wear my watch when it is not  linked to phone, I get a nice graph of my heart rate color coded for the zones.  When linked to phone I only get mins and no zone color mapping.

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You asked this same question in the Android app forum and I answered it there.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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Sorry for the double post, but I posted here too to make sure it wasn't just an issue with the Inspire 3.

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If other comes here looking for an answer...  you need to initiate the excercise from the watch and not the app. You will then see heart zone mapping, graphs, etc.  These are all missing if you initiate from app.  It be nice if app knows you have a fitbit device it works the same way.  I have added this to feature suggestions.

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Fitbit discourages cross posting and this is a no harm, no foul situation.  A moderator might delete one of the posts if they find it first.  Many of us browse all of the forums.  Many users post in device forums when they have an Fitbit app issue or a third party integration issue.  It happens all the time.  Again, no harm, no foul.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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