help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

I can't seem to get my Inspire 3 to scroll up or down more than one screen

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-25-2023 11:29 - last edited on ‎05-13-2023 14:22 by Fitbit Moderator

‎04-25-2023 11:29 - last edited on ‎05-13-2023 14:22 by Fitbit Moderator

My Fitbit has been working fine up until this point. Since I got up this morning, I can't seem to get it to scroll up or down more than one screen, and even that requires multiple attempts at swiping. Is there a setting I can change for this? How might it have gotten into this state?

 

Moderator edit: clarified subject.

Best Answer
0 Votes
2 REPLIES 2

‎04-26-2023 03:18

‎04-26-2023 03:18

Hi, @FuzzyBoots , I would recommend giving your Fitbit a restart.  Instructions are here .  A restart can fix many issues causing your Fitbit not to perform as expected.  Sometimes you need to repeat the restart procedure, as a single restart does not always help.

Sense, Charge 5, Inspire 2; iOS and Android

Best Answer
0 Votes

‎04-29-2023 05:25

In response to Julia_G

‎04-29-2023 05:25

The issue went away, before I could restart it, later in the day. I still have no idea why it was acting that way, but so far it is behaving.

Best Answer
0 Votes