I cannot turn on Water Lock

[lucadist]

It's two days I'm trying to enable Water Lock on my Fitbit Inspire 3, I have tried a thousand times in different ways but it just won't turn on. I go to "Water Lock - Turn On", then I double tap and nothing happens, so I double tap again but still nothing, until the screen simply turns off. I have already tried tapping harder. I have also tried restarting the device. Nothing changes.

Solution: I managed to make it work thanks to @Gr4ndp4 's suggestion: both to lock and to unlock give a quick and firm double thump with the side of the thumb (you must be very quick!)

[Gr4ndp4 · Accepted solution]

Hi, @lucadist, welcome to the community, I use water lock daily when going for my swim, allowing the Auto-recognize function to record the swim. Unlocking afterwards does require a bit of practice and sometimes more than one attempt. Make sure the Inspire 3 is snug on your wrist, to unlock I give the face a good thump with the side of my thumb, fingertips do not deliver enough impact.

I hope this helps.

Cheers