Inspire 3 - Battery Not Charging

[Kraaka]

After update my inspire 3 has been behaving strange. The battery runs emty in one day and 4 days ago my watch died. It works when I connect it to my charger,but as soon as I disconnect the watch from the charger,it dies (turns of). I have restarted my watch,uninstalled and reinstalled the fitbit app. Is it time ro buy a new watch?

Moderator edit: updated subject for clarity

[DaniFitbit]

@Kraaka, It's great to see you in the Community! It would be my pleasure to help you with your Inspire 3 that is no longer working.

Thank you for your efforts to resolve the issue. 

By entering this help article: Why isn't my Fitbit device's battery charging?, you'll find solutions to the charging issue your device is experiencing.

If the recommendations listed in this article don't resolve the issue, please contact support. There you'll find additional tools to help you better investigate your case.

This form is for your convenience. Please let me know once you've completed it.

[Kraaka]

Thanks for the answer. I have done  everything in that link you sent me,still not working. And I have sent an email to suport.My watch is only 19 months old,but I been without it for 4 days noe,so I'm buying a new watch today. Thanks for trying to help.

[DaniFitbit]

Thanks for getting back @Kraaka! Thanks for the information provided too. 

I checked with support and it seems like you already have a case created. My best advice is to keep an open communication with them so they can provide you with more details about your situation.

Have a good one!